SUPPORT

PAYMENT

All prices shown are in US currency. We accept the following types of payment:

Pay Pal & Credit Card (through PayPal)

If you do not have a Paypal account, please select PayPal still at the checkout page & click Complete order button. Then you'll be directed to a page with access to both PayPal and Debit/Credit card payment (for the later option, you don't have to register for PayPal). Then you can complete your order with your credit card.

As following steps:

Step 1: Select PayPal still even if you don't have a PayPal account.

Step 2: Click button "Pay with Debit or Credit Card".

Step 3: Fill in your credit card info and complete your order.

For more information and faster assistance, please contact us at support@razorri.com

SHIPPING

When Will The Item Be Shipped

All orders will be processed within 2 business days after full payment is received. Tracking number will be updated as soon as it's available. If the item you ordered is temporarily out-of-stock, you will be contacted by our customer service representatives. You can choose to wait for restocking or cancel the order.

Where Can We Ship To

We currently ship to the United States, Canada, United Kingdom, Europe, Japan, Australia and Hong Kong. If you are interested in shipping to anywhere else, please Contact Razorri.

Where Do We Ship From

If your shipping address is in United States, Canada, United Kingdom, Europe or Japan, the item will be shipped from domestic or nearly Amazon warehouse. If your shipping address is outside the places above, the item will be shipped via DHL express from Razorri warehouse in China.

*Note: If you need a machine of voltage which doesn't match the local voltage, the machine can be only shipped from China warehouse. Please choose Global Shipping at the checkout.

For example, when your shipping address is US and you need a machine of 220V, please choose Global Shipping.

How Do I Change The Shipping Address Or Cancel My Order

Contact Razorri immediately if you need to change the shipping address or cancel your order. Please be advised that some orders are shipped very soon after placement and it will not always be possible to make changes to the shipping address and/or cancel the order.

What's The Shipping Rates

 

Domestic

Nearby

Global

Flat Fee

$0.99 (Free over $60)

$2.99 (Free over $60)

$5.99 (Free over $60)

Ship From

Domestic Warehouse

Nearest Warehouse

China Warehouse

Delivery Time

2-5 Business Days

3-7 Business Days

10-15 Business Days